Premium
The complete Bozos Unanswered experience for support-focused servers.
- ✓Unlimited monitored support channels
- ✓Unlimited alert roles
- ✓Unlimited newly-created cases
- ✓Per-channel first-alert and repeat timing
- ✓Two-stage role escalation
- ✓Business-hours SLA pausing
- ✓Timezone-aware support schedules
- ✓Claim, ignore, mark answered & live queue

